ITIL V3 & other ITIL Training Courses
Chameleon provides accredited ITIL (IT Infrastructure Library) training courses and certification for ITIL V3 and V2 Foundation Certification, ITIL Clustered Practitioner’s Certification, ITIL Service Manager’s Certification all which are integral to the new ITIL V3 Qualification scheme for IT professionals.

Chameleon’s ITIL Version 3 training gives you access to world wide Service Management expertise through five core publications describing the IT Service Management practices that make up ITIL. The ITIL Version 3 Lifecycle training covers:

• Service Strategy
• Service Design
• Service Transition
• Service Operation
• Continual Service Improvement

whilst training and certification for ITIL Version 2 continues to be offered focusing upon:

• Service Support:
  Service Desk/Incident Management/Problem Management
  
  Change Management/Configuration Management/Release Management
  
  
• Service Delivery:
  Service Level Management/Availability Management/IT Service Continuity Management
  
  Financial Management for IT Services/Capacity Management

Public and Onsite ITIL Training Courses

Chameleon prides itself on delivering cost effective training of a consistently high quality, on site at your premises and via its schedule of public courses. All courses are delivered by ITIL Manager's qualified and ITIL V3 qualified professionals, who have worked in the IT industry and understand what adopting ITIL means in the real world.

Authorised Examination Centre (AEC)

Chameleon as an Authorised Examination Centre (AEC) is authorised by the examination institute EXIN as an examination venue for specified examinations supplied by EXIN.