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Interim Process Management
Transitioning Version 2 to Version 3 can be fraught with difficulty and it is necessary to deliver changes to process or services with the appropriate balance of speed, cost and safety whilst ensuring minimum disruption to operations.
Chameleon’s ITIL interim Management service provides and supports the “business as usual” delivery for customers whilst at the same time assisting the transition.
Version 3 requirements include:
- Service Portfolio Management
- Event Management
- Change Management
- ITIL Project/Programme Manager
- Supplier Management
- Availability Management
Chameleon resources are strong communicators with a broad range of business skills based around the ITIL framework.
Recent assignments include:
- Group Change Manager for offshore bank (3 years)
- Service Level Manager for utility organisation (3 months)
- Interim ITIL V3 Training Consultants (ongoing)
Notable relationships include interim
appointment of an IT Service Delivery Manager for a
key client in
UK insurance and the interim appointment of a Group
Wide IT Change Manager (strategic) to a key client
in the UK and offshore banking.
All interim assignments are managed according to PRINCE2
methodologies focussed on delivering on time and within
budget.
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