Chameleon has long since recognised that gaining insight into the business and having a good knowledge of customer and supplier outcomes are essential to developing strong business relationships.
In ITIL V3 both Supplier Management and Account Management are now fully recognised as Service Strategy and Service Design processes and with this in mind Chameleon has refreshed its own product portfolio to ensure that training in Relationship Management compliments the new version.
Chameleon’s Supplier Management training is focused upon providing best value for money from suppliers ensuring that suppliers meet targets contained within their contracts and agreements and are aligned to business need.
Our Business Relationship Management training maintains the Account Management approach whilst building on the customer focused opportunities through a Customer Portfolio. |