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ITIL Service Manager Certificate -
Revision Day and Exam Preparation
The Management Certificate in IT Service Management
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Duration
This is a one day course. This course is preceded by
both Service Support (ITILSMCSS) and Service Delivery
(ITILSMCSD) courses.
Course Code:
ITILRD
Public Course Price
£ 150.00 plus VAT
Target Group
IT Service Support Managers, IT Service Delivery Managers,
IT Consultants, IT Project Managers and IT Programme
Managers who are preparing to undertake the Service
Manager examination.
Exam and entry requirements
Delegates will receive the live exam case study during the Service Support week of training prior to the revision day.
Pre Requisites
- Foundation
Certificate in IT Service Management
- Service Support
and Service Delivery courses
Course Benefits
- Preparation for the IT Service
Management Certificate Examination
- Utilise
the live exam case study during a mock examination
- Undertake
a mock examination to prepare for the ITIL Service
Manager examination
- Review, question and develop
strategies for final examination preparation.
This revision day is recommended at
least one week before the examination dates. Please
see dates
on the Training Course
Schedule.
Course Documentation
Comprehensive course documentation including:
- Mock
examination paper
- Points for Consideration
- Service Management toolkit
- Examination Guidelines
- Examination Quick reference
guides
Chameleon Hotline – Free
of Charge!
All delegates will be able to telephone one of our
ITIL consultants for free advice up-to the day of
the examination.
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