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ITIL V3 & V2 TRAINING COURSES

       
  ITIL V3 MANAGERS BRIDGE TO DIPLOMA TRAINING & EXAM
  SERVICE MANAGEMENT V2 FOUNDATION
  SERVICE MANAGEMENT V3 FOUNDATION
  SERVICE MANAGEMENT V3 FOUNDATION BRIDGE & EXAMINATION
    SERVICE MANAGER’S CERTIFICATE – SERVICE SUPPORT  
    SERVICE MANAGER’S CERTIFICATE – SERVICE DELIVERY  
    SERVICE MANAGER’S REVISION DAY  
    SERVICE MANAGER’S CERTIFICATE - EXAMINATIONS  
     
Examination - Service Support
 
     
Examination - Service Delivery
 
    PRACTITIONER CERTIFICATES IN IT SERVICE MANAGEMENT  
     
Support and Restore
 
     
Release and Control
 
    ITIL OVERVIEW  
    PROMOTING AND PLANNING TO IMPLEMENT SERVICE MANAGEMENT  


ITIL Service Manager Certificate -
Revision Day and Exam Preparation


The Management Certificate in IT Service Management

Duration
This is a one day course. This course is preceded by both Service Support (ITILSMCSS) and Service Delivery (ITILSMCSD) courses.

Course Code:
ITILRD

Public Course Price
£ 150.00 plus VAT

Target Group
IT Service Support Managers, IT Service Delivery Managers, IT Consultants, IT Project Managers and IT Programme Managers who are preparing to undertake the Service Manager examination.

EXIN exam and entry requirements
Delegates will receive the EXIN case study two weeks prior to the revision day.

Pre Requisites

  • Foundation Certificate in IT Service Management
  • Service Support and Service Delivery courses

Course Benefits

  • Preparation for the IT Service Management Certificate Examination
  • Utilise the live exam case study during a mock examination
  • Undertake a mock examination to prepare for the ITIL Service Manager examination
  • Review, question and develop strategies for final examination preparation.

This revision day is recommended at least one week before the examination dates. Please see dates on the Training Course Schedule.


Course Documentation
Comprehensive course documentation including:

  • Mock examination paper
  • Points for Consideration
  • Service Management toolkit
  • Examination Guidelines
  • Examination Quick reference guides


Chameleon Hotline – Free of Charge!

All delegates will be able to telephone one of our ITIL consultants for free advice up-to the day of the examination.

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Course booking hotline + 44 (0) 113 289 2332
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