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ITIL V3 & V2 TRAINING COURSES


  V3 Service Strategy  
  V3 Service Design  
  V3 Service Transition  
  V3 Service Operation  
  V3 Continual Service Improvement  
  V3 Operational Support and Analysis  
  V3 Service Offerings and Agreements  
  V3 Planning, Protection and Optimisation  
  V3 Release, Control and Validation  
  V3 Overview  
  V3 Foundation  
  V3 Foundation Bridge  
  V3 Manager Bridge  
  Supplier Management V3  
  Business Relationship Management V3  
  How to Plan and Implement V3  
  V2 Foundation  
  V2 Release and Control  
  V2 Support and Restore  
  V2 Service Support  
  V2 Service Delivery  
  V2 Service Manager Revision  
  V2 Service Manager Examinations  


Service Manager's Certificate - Examination

  EXAMINATION - SERVICE SUPPORT
EXAMINATION - SERVICE DELIVERY

 


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